Re: Mac vs PC users

Subject: Re: Mac vs PC users
From: mattgras -at- comcast -dot- net
To: dvora -at- tech-challenged -dot- com
Date: Tue, 6 Jul 2010 16:34:32 +0000 (UTC)



Mac or PC, the issue's the same -- how to provide the right level of information to your target audience.



That said, there's another consideration. Providing too much information might make sophisticated users impatient: but providing inadequate information could absolutely stymie novice users.



matt
----- Original Message -----
From: "Deborah Hemstreet" <dvora -at- tech-challenged -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Tuesday, July 6, 2010 7:03:13 AM
Subject: Mac vs PC users

ÂÂHi all,

Are there any studies out there that anyone knows of that compare how
MAC users interact with computers compared to PC users?

Are MAC users quicker learners?

I"m writing some Help for a MAC application, and a lot of the feedback I
get is, EVERYONE knows this - you don't have to explain it (such as what
happens when I click File > Save, or what an Action button is, etc.

Your thoughts would be appreciated.

Deborah

--



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References:
Mac vs PC users: From: Deborah Hemstreet

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