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It's been a while since I was a Mantis owner, but I'm pretty sure I remember
the admin having the ability to decide which levels of severity would be
used and displayed, what alerts would be associated with a given level of
severity and possibly even to change their names.
Mantis is very code-oriented, so the default terms tend to be ones that are
common-use among programmers. Some of them are totally non-applicable when
the system is used to track issues with other types of products (for
example, jet engines).
Gene Kim-Eng
> I can't imagine Mantis not being flexible about the names
> and gradations. It should be just an exercise for the DBM
> to set up whatever terminology your people are accustomed
> to using... or whatever framework they wish to graduate to.
>
>
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