RE: Tips on how to talk to SMEs

["Al Geist" <al -dot- geist -at- geistassociates -dot- com>]

If you go the brownie method, do not use the Alice B. Toklas cookbook.....
you might get the answers you need, but you'll have to wade through a lot of
babble and loud music. Wait, for most SMEs, you have to wade through a lot
of babble anyway.

Al Geist-Geist Associates
Technical Communication, Help, Documentation Management
Office/Msg: 802-872-9190
Cell: 802-578-3964
E-mail: al -dot- geist -at- geistassociates -dot- com
Website: www.geistassociates.com
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www.geistarts.com
 
"...I walked to work, quit my job, and kept walking. Better to be a pilgrim
without a destination, I figured, than to cross the wrong threshold each
day." (Sy Safransky)

-----Original Message-----
From: techwr-l-bounces+al -dot- geist=geistassociates -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+al -dot- geist=geistassociates -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Stephen Arrants
Sent: Wednesday, July 13, 2011 9:57 AM
To: Bill Swallow; Craig Cardimon
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Tips on how to talk to SMEs

I like Bill Swallow's tips. The original tips were...somewhat patronizing
and, well, the only thing missing was a tip about brownies.
But I'm just an old curmudgeon.



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