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I had great support from Omni Systems for MIF2Go as well. If I found a
bug, they usually got me a patch with a fix within days.
Flare has a lot of issues with tables.
On Mon, Jul 25, 2011 at 5:35 AM, Weissman, Jessica
<WeissmanJ -at- abacustech -dot- com> wrote:
> I have to chime in with Chris. Help & Manual is a terrific, full-fledged., flexible system that has responsive and active support from its developers. It's relatively easy to learn, and has robust ways to support multiple output formats, multiple topic-set builds in those multiple formats, conditional text, and even text variables in topics.
>
> It's hard to overestimate the value of responsive support. A full-time staff member monitors the support forums and usually responds quickly. When I brought him a tricky problem that turned out to relate to Unicode and code pages, he diagnosed it right off the bat and got the fix into a bug-fix release of the product within a few days.
>
> The Achilles heel for H&M was tables. Funny stuff occasionally happened with table rendering, especially for PDF output. It's been 18 months since I was an active user, and at the time they were talking about vast improvements in tables for an upcoming version. I don't know if that came to pass.
>
> - Jessica
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