Re: Optimizing OnlineHelp for Mobile Viewing

[Francis Anthony <anthony2francis -at- yahoo -dot- com>]

Kevin,

The HAT we use, Help & Manual, does not publish to a mobile-optimized Help system. It only publishes to a conventional PC-optimized online Help.

Our requirement is that the same published Help be optimal for viewing both from a PC as well as a mobile.

Thanks,
Francis

________________________________
From: "McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>
To: Francis Anthony <anthony2francis -at- yahoo -dot- com>; "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Friday, 29 July 2011 7:01 PM
Subject: RE: Optimizing OnlineHelp for Mobile Viewing



> -----Original Message-----
> From: Francis Anthony

> I'm currently creating documentation for a smartphone-based
> application. The requirement is that documentation should be optimized
> for viewing both from a PC browser as well as a mobile browser. 

[snip]
> 
> Anybody on this list who has worked on optimizing online Help for
> mobile viewing? Or do any of you have other ideas for delivering
> single-sourced content to PCs and mobiles?

Does the requirement specify that the same published help 
must work optimally for both platforms? 

Or when you talk of single-sourced, do you mean that 
your source help files (in the HAT) could be used to 
create a PC-viewable version and a separate phone-viewable 
version? 

I'm not about to provide the solution, but I wanted to 
get the question clarified...  

Maybe take a look at WebHelp Mobile discussion in the 
MadCap Flare forums: 

http://forums.madcapsoftware.com/viewtopic.php?f=77&t=12339 ; 

It's not talking about your HAT, but it seems to be talking 
about what you want, and maybe the people who publish your 
HAT have something (or are just about to... ).

- k

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