RE: Optimizing OnlineHelp for Mobile Viewing

["McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>]

Well, as you've noticed, there are good reasons why help for
viewing on a PC is different from help for viewing on a phone.

You either make two differently formatted/presented helps
and have your web server detect the browser and serve
the relevant one (of the two), or you create a combined
mish-mash and have the server constantly (multiple times
per page) deciding which version of each element to serve.

If your HAT doesn't know how to differentiate, I think you'll
need to do a horrendous amount of post-processing.

It kinda sounds like whoever is dictating your requirement
is looking for magic. Are they also willing to pay the java and
php programmers who are going to make it happen?

Sounds like re-negotiation is in order. Either for the requirement,
or for the tool. Hey, you get to learn Flare...   :)

- k

From: Francis Anthony [mailto:anthony2francis -at- yahoo -dot- com]
Sent: Friday, July 29, 2011 1:11 PM
To: McLauchlan, Kevin; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Optimizing OnlineHelp for Mobile Viewing

Kevin,

The HAT we use, Help & Manual, does not publish to a mobile-optimized Help system. It only publishes to a conventional PC-optimized online Help.

Our requirement is that the same published Help be optimal for viewing both from a PC as well as a mobile.

Thanks,
Francis


The information contained in this electronic mail transmission 
may be privileged and confidential, and therefore, protected 
from disclosure. If you have received this communication in 
error, please notify us immediately by replying to this 
message and deleting it from your computer without copying 
or disclosing it.


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat