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> An inhabitant of a corner office has decided that our documentation
> lacks a page or section that would be Best Practices for programmers
> using our SDK.
>
> From my point of view, the entire SDK docs are what a
> customer/developer might want to know.
Dittos to Erika and Chris. IME, developers like to see examples. Lots of examples. Code snippets for adding a widget, deleting a widget, retrieving the widget configuration, changing the widget configuration, etc., with text explanations of why you do x before y, etc.
In addition, the API should ideally include a complete, compilable sample application that illustrates some simple use case from beginning to end. If it's there, a significant number of your customers will use the sample app as the starting point for their own app.
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
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rgcombs AT gmailDOTcom
303-903-6372
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