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Subject:Re: new Matias Ergo Pro keyboard From:Scott Turner <quills -at- airmail -dot- net> To:Robert Lauriston <robert -at- lauriston -dot- com> Date:Thu, 18 Sep 2014 10:28:00 -0500
I ordered a quiet pro from Matias, and got the Mac version. I discovered, to my chagrin that't wife wanted the PC version. Long story about using a powered KVM switch to drive a Mac and Windows box behind the switch.
Matias customer support was responsive and helpful, and I got the replacement in short order.
> On Sep 17, 2014, at 12:47, Robert Lauriston <robert -at- lauriston -dot- com> wrote:
>
> I stopped using Comfort Keyboards for similar reasons. I wanted to
> order replacement parts but they never returned my phone calls or
> answered my email.
>
>> On Wed, Sep 17, 2014 at 10:35 AM, Laura Lemay <lemay -at- lauralemay -dot- com> wrote:
>>
>> I had a matias tactile pro a long while ago and it had a wonderful key feel -- but then it broke under warranty (several keys started ddoubblee typpingg) and the company was completely unresponsive. It was pretty disappointing, and I expect better if I'm going to spend $$$$ for a keyboard.
>>
>> That was a long time ago, though, so perhaps they're better now.
>
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