Business Glossary

[wondersofone <wondersofone -at- gmail -dot- com>]

Hi All. We currently have terms and definitions scattered within individual policy & procedure docs. The company is looking to create a central glossary to eliminate contradicting definitions.

What is best practice in terms of using and maintaining a glossary like this? May end up as an Excel file.Â

Should all terms within a P&P doc simply reference the glossary going forward?Â

And what if there are differences in the definition of a term due to context? We do have different lines of businesses within the company. Just define only using the most common "denominator" in the glossary?

Appreciate any insight.
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