RE: Knowledge Base

["Rick Quatro" <rick -at- rickquatro -dot- com>]

Hi Ginger,

Take a look at Paligo. I am just finishing up a trial run of it and was
pretty impressed. I probably won't sign on because I don't have any clients
to support with it yet, but I liked  it enough to recommend that you take a
hard look at it.

http://paligo.net/


Rick Quatro
Carmen Publishing Inc.
585-366-4017
rick -at- frameexpert -dot- com



-----Original Message-----
From: techwr-l-bounces+rick=rickquatro -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+rick=rickquatro -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf
Of Stuckey, Ginger
Sent: Thursday, August 18, 2016 4:39 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Knowledge Base

Hello,

I've been doing some research into knowledge bases and found some
interesting options. I'm interested in experiences by other writers with
knowledge bases.

What I want for the writer (not necessarily tech writer) end:

*         Easy to author.

*         An editing workflow or moderation.

*         Doc management.

*         Content management.

*         Ability to create templates (by technical users) to separate
content from presentation.

For the users:

*         Robust search. Not sure about full-text search.

*         Notification to writing team when a new topic is required.

*         Notification if a topic is not complete.

*         Ability to comment but not necessarily public comments.

There's probably more so feel free to make suggestions.

I've found hosted solutions (KnowledgeOwl, HelpJuice), WordPress with KB
plug-ins, and installed solutions.

I really need some good experiences and bad experiences.

Thanks in advance!

Ginger Stuckey
Technical Publications - Design

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and
content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as rick -at- rickquatro -dot- com -dot- 

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and
info.

Looking for articles on Technical Communications?  Head over to our online
magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions?  Search our public
email archives @ http://techwr-l.com/archives

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications?  Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions?  Search our public email archives @ http://techwr-l.com/archives