Re: What's in a name?
Director of technical documentation?^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
High-level tech docs roles commonly spill over into other realms. I
don't think that means we need ambiguous titles about "content' or
"information."
On Mon, Aug 9, 2021 at 4:45 PM Suzette Seveny <suzette -dot- seveny -at- gmail -dot- com> wrote:^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
My title (and job description) is currently being reviewed to align more
with my activities.
I was a Technical Writer.
Then they called me a Documentation Manager (I managed the process, and
assumed a lead role).
Now, in addition to "writing the online help and PDF manuals",
I contribute to:
- Online help
- Video tutorials (more internal at present, but growing to include
customers)
- API documentation
- Knowledgebase
- FAQs
- User Group Sessions
- Almost a SME in Lending and Retail Banking (I had my mortgage agent
license)
I'm not the only person in my department. We also have a technical writer
(more junior) and a UI/UX designer. But I've been here long enough that my
name is synonymous with client documentation.
We have 14 subsystems with 3 add on modules. The work was all originally
mine (until I had to go on stress leave lol).
PS - Documentation Goddess and Protector of Information was considered too
lengthy.
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- Re: What's in a name?, Suzette Seveny
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