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Subject:Re: What's in a name? From:Suzette Seveny <suzette -dot- seveny -at- gmail -dot- com> To:Charlotte Claussen <charlotteclaussen -at- gmail -dot- com> Date:Mon, 25 Oct 2021 08:14:40 -0400
Agreed about staying away from using the term "documentation". The focus is
more on content - documentation implies written instructions, while terms
such as "content" or "information" are more inclusive about the variety of
mediums being developed.
*"I like old bookstores, the smell of coffee brewing, rainy day naps,
farmhouse porches, and sunsets. I like the sweet, simple things that remind
me that life doesn't have to be complicated to be beautiful." ~ Brooke
Hampton*
*Currently Reading: "The Paris Dressmaker" ~ Kristy Cameron*
On Sun, Oct 24, 2021 at 10:41 AM Charlotte Claussen <
charlotteclaussen -at- gmail -dot- com> wrote:
> Head of Content?
> Head of Lending and Retail Banking Content?
>
> I personally want to go away from the term "documentation" as it leads
> others to think your job is to be some sort of assistant who takes notes.
>
> On Sun, 24 Oct 2021 at 06:58, Lauren <lauren -at- writeco -dot- net> wrote:
>
> > Documentation Curator
> > Documentation Analyst
> >
> > On 8/9/2021 1:16 PM, Suzette Seveny wrote:
> > > My title (and job description) is currently being reviewed to align
> more
> > > with my activities.
> > >
> > > I was a Technical Writer.
> > > Then they called me a Documentation Manager (I managed the process, and
> > > assumed a lead role).
> > >
> > > Now, in addition to "writing the online help and PDF manuals",
> > >
> > > I contribute to:
> > >
> > > - Online help
> > > - Video tutorials (more internal at present, but growing to include
> > > customers)
> > > - API documentation
> > > - Knowledgebase
> > > - FAQs
> > > - User Group Sessions
> > > - Almost a SME in Lending and Retail Banking (I had my mortgage
> agent
> > > license)
> > >
> > >
> > > I'm not the only person in my department. We also have a technical
> writer
> > > (more junior) and a UI/UX designer. But I've been here long enough that
> > my
> > > name is synonymous with client documentation.
> > >
> > > We have 14 subsystems with 3 add on modules. The work was all
> originally
> > > mine (until I had to go on stress leave lol).
> > >
> > > PS - Documentation Goddess and Protector of Information was considered
> > too
> > > lengthy.
> > >
> > >
> > > *Suzette Seveny*
> > > *289-803-2338 | **289-231-5220*
> > >
> > > *www.linkedin.com/in/suzetteseveny
> > > <http://www.linkedin.com/in/suzetteseveny>*
> > > *www.flipsideconversation.com <http://www.flipsideconversation.com/>*
> > >
> > > *âSometimes you have to make a decision that will hurt your heart but
> > will
> > > heal your soul.**" ~ Trent Shelton *
> > > *Currently Reading: "Sing You Home" ~ Jodi Picoult*
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