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Re: What's in a name?

Subject: Re: What's in a name?
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Suzette Seveny <suzette -dot- seveny -at- gmail -dot- com>, Charlotte Claussen <charlotteclaussen -at- gmail -dot- com>
Date: Mon, 25 Oct 2021 09:09:43 -0700

I would probably go for "Customer Knowledge Manager." Leverage off the fact that there are already people out there promoting CKM.

Gene Kim-Eng


On 10/25/2021 5:14 AM, Suzette Seveny wrote:

Agreed about staying away from using the term "documentation". The focus is
more on content - documentation implies written instructions, while terms
such as "content" or "information" are more inclusive about the variety of
mediums being developed.

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References:
Re: What's in a name?: From: Lauren
Re: What's in a name?: From: Charlotte Claussen
Re: What's in a name?: From: Suzette Seveny

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