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I'd actually love to find a way to integrate some type of chat bot into our
help system. If users are unable to find the information they need, they
can have the option to speak to customer service or send us an email.
> Also still here. And some companies still need tech writers - for which I'm
> grateful! I don't think we'll be losing our jobs to ChatGPT too soon....
>
> RE: IFU work. Argh, indeed!
>
> RE: T-shirts - I'd recommend this one :)
>https://www.zmkmpf.com/Oxford-Comma-Shirt-p3101.html
>
> And a song to enjoy!
>https://www.youtube.com/watch?v=WiptajAc3VI
>
> -Jody
>
>
> On Sat, Feb 18, 2023 at 1:54 PM Chris Morton <salt -dot- morton -at- gmail -dot- com>
> wrote:
>
> > Still here. But apparently no one needs a techwriter anymore... or so
> they
> > think.
> >
> > I recently finished redoing an IFU for a senior care center HW/SW
> package.
> > The entity's manager thought they could knock it out in MS Word during
> > meetings (where their attention span was clearly divided). They knew not
> > the first thing about formatting, styles, word wrap, et al.ânever mind
> that
> > the final version of such a complex work should never be created using
> > Word's house of cards methodology.
> >
> > Oh, and did I mention the multiple, overlaid chartreuse rectangles used
> as
> > callouts on numerous screenshots? (They looked like part of the UI design
> > and did not command readers' attention.) These I painstakingly reworked,
> > adding corresponding numbers in some cases to match the textual steps.
> >
> > What irks me is that several years back I created the original IFU set
> for
> > the HW/SW predecessor from scratch. The company had sent me all of the
> > HW/SW so I could see how it all *really *operated, take my own
> screenshots,
> > et al. This was all done under the auspices of the same POW manager who
> > over the past several years decided they were endowed with superpowers.
> >
> > And then there is the newly minted Hemmings content manager who, in a
> piece
> > about headlight glare, wrote:
> >
> > Complaints from drivers' who are being blinded...
> >
> > (I let that person know, but did I get a thank you?)
> >
> > Arrrgghh....
> >
> > Chris Morton
> > https://linktr.ee/IsntThatWrite
> > â Substantive Editing â Technical Writing â Proofreading
> > â B2B/B2C â Marketing Expertise â Mentoring
> >
> >
> > On Sat, Feb 18, 2023 at 10:00 AM Ken Poshedly <poshedly -at- bellsouth -dot- net>
> > wrote:
> >
> > > With -- as far as I can tell -- no message traffic here for some time,
> I
> > > thought I'd start a little grammar skirmish just to see if anyone is
> > paying
> > > attention.
> > > 1. Does anybody here (other than me) raise an eyebrow (or even cringe)
> > > when the Liberty Mutual Insurance adverts proclaim "You only pay for
> what
> > > you need"? Well, I ask, what else could you do other than "pay" for
> what
> > > you need? Not pay? Well, then, you wouldn't have any insurance, eh? My
> > > point is that it was surely the Marketing Group that came up with this
> > > incorrectly stated sentence which SHOULD state, "You pay for ONLY what
> > you
> > > need."
> > > 2. I believe this group should have its own teeshirt for members. My
> > > choice can be viewed at
> > >
> >
>https://images.kingtees.shop/teephotos/2019/08/Grammar-police-to-serve-and-correct-shirt.jpg
> > > Finally, yeah, I know, there are "bigger fish to fry" and other minute
> > > grammar stuff to bitch about, but this list seems dead lately.
> > > -- Ken in AtlantaWhere it's 37 degrees F and sunny at 10 am on this
> date
> > > (whoever said it's always hot down here hasn't lived here)
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