Re: Digital Adoption Tools

[Nina Barzgaran <nina -dot- barzgaran -at- barzgaran -dot- at>]

Hello Debora,

I'd like to add my two cents worth, mostly because of all the pop-ups we 
see these days: Online, even using an adblocker, makes them appear all 
the time, all over the place. These days the cookie warnings most of 
all.
When starting an app I have been using for quite some time - or just 
-re-installed - the first thing I get are pop-ups, sometimes in a series 
of 3-6 showing me without asking the new features. I get the idea behind 
it, you mentioned it yourself: Increase ROI.
But keeping people from doing their work is not the best way to go about 
it.

**My suggestions for any app you may want to use: If you feel pop-ups 
absolutely necessary - make them a part of the margins of the screen. 
Nothing to distract the attention and interrupt a workflow. And not too 
sudden, but something 'nice and slow'. To me that seems so much more 
agreeable. If it's to be had at all. I can relate to that and yet, 
frankly: I'd rather not have any...

Another thought, too: Make it really workflow related: New features 
usually are implemented based on new requirements, even change requests 
by customers. So, for all the others, when they start doing something 
related - make it a 'nice and easy and slow' hint, that sort of gently 
makes itself known - rather than push it into the centre of the screen, 
hiding everything else.

And: When all is said and done, most of us are users as well as creators 
or writers - in one way or another.
That could help... What would *you* like - or really need?

Best of luck!
Nina

Am 17.05.2023 02:46, schrieb debora ames: