Re: Word corruption fixups

[Bill Bledsoe <bill -at- ENVISION -dot- COM>]

Jerolynn,

Not that your problem doesn't suck, but I would strongly advise against
having so many topics in one document.  We started to see this problem (in
the Word 6/RH 3.0 combination) at about the 50-60 topic, and only on
occasion.  Our solution has been to keep the topic limit per document below
50.  The good news is that I haven't seen that as a problem in RH95/Word 95
yet!!

cheers,
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Bill Bledsoe                    "Junk moved on line is still junk.  You can
Documentation Specialist        bet that if they didn't read the printed
Envision                        version, they won't read the online version
bill -at- envision -dot- com               either."  Dr. Conrad Gottfredson, online
or                              documentation guru-guy
intlidox -at- anet-stl -dot- net
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From:   Jerolynn Cochrane[SMTP:cochrane -at- RDSDATA -dot- COM]
Sent:   Tuesday, August 06, 1996 10:25 AM
To:     Multiple recipients of list TECHWR-L
Subject:        Word corruption fixups

I use RoboHelp 3.0 and Word 6.0.
I have recently suffered a Word corruption problem wherein the resolution
(ala Blue Sky)  was finally that I saved the helpfile document as a .txt
file and then insert it into a new Word document and reapply all styles,
recreate jumps, etc.
All fine and good except for a couple of things:
1. The document has 260+ topics; each with 2-6 jumps, numbered lists,
bulleted lists, etc. You get the drift. I really want to save it if I can.
2. Some of the hard returns in the Word document aren't really that. This
means that if I apply a style to a line, it picks up several others and
applies the style to that as well. If I select all the text before the
return and cut it, a space and a hard return remain where there was only a
hard return previously.

What did I do to try and fix this?
1. I tried to select these odd hard returns so I could replace them - nada.
When I paste the copy in Search and Replace, it is blank. If I do a Find
using the ^p, it skips by these hard returns.
2.  I looked at the file in hex, all the hard returns look exactly like
ones
that work correctly.
3. I saved the file as .rtf, it didn't fix it.
4. I saved the file as a WordPerfect 5.1 file and then opened it in Word so
it would force a conversion, that didn't fix it.

If I select the faux hard return and  press Enter, it replaces it with a
good one. But this means I would have to go through the whole file manually
replacing the hard returns.

Does anyone have any ideas or utilties that might resolve this?
In lieu, how about a box of Kleenex for the tears and some coffee to keep
me
awake for the tedious job ahead.

Burning incense and waiting patiently,
Jerolynn Cochrane
RDS Data Group Inc.

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