Re: Courses to Take

Subject: Re: Courses to Take
From: "Susan W. Gallagher" <sgallagher -at- EXPERSOFT -dot- COM>
Date: Tue, 15 Jul 1997 13:20:17 -0700

>In reply to Iain Harrison, Guru wrote:
>>I can learn it in a day and
>>teach it the next day. And be an expert in a week.

And Beth Agnew answered:
>Sorry, Guru, I disagree... One might *feel* like an
>expert after a week, but I believe the Pareto Principle applies...
>I'd want to know how long the
>instructor used the tool ... how long the
>instructor has been teaching, and who are some of the satisfied
>students...

Beth, a day in the applications training game would shock you!
It's a fast-paced and highly competitive world and being the
first on the block with courseware for the newest version is
really important. When I worked as an applications trainer, I
often found myself in the classroom with software that I'd
never seen before last month when I was assigned to write the
training material.

As a general rule, a trainer becomes an expert at the concepts
of word processing, desktop publishing, spreadsheet creation, or
whatever. Then it's easy to match those concepts with the keystrokes
each individual application uses to implement those concepts. Using
this approach, you can become an expert in a week, and many trainers
really do.

However, it does take an exceptionally quick and independent learner.
Admittedly, these mental gymnastics aren't for everyone -- and that's
a good thing, otherwise there'd be nobody to take all those training
classes.
;-)



-Sue Gallagher http://pw1.netcom.com/~gscale/susanwg/
sgallagher -at- expersoft -dot- com http://www.expersoft.com

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