Re: Odd Survey explained

Subject: Re: Odd Survey explained
From: Estella Clifford <cliff -at- FP -dot- COM>
Date: Mon, 28 Jul 1997 13:15:49 EST

Hello,

I did get a direct response from Mr. Bonney, which contains an
explanation (which follows), but did not answer my questions:

Who does "we" mean?
What organization is doing this research?
How will the information be used?

Regards,
Estella
_____________________________________________
Response received:

>the "we" is an organization that is currently analyzing why users and
>readers of documentation and manuals throughout business, government,
>and industry are apparently extremely frustrated and dissatisfied with
>results and products (i.e. documentation and manuals).
>
>we will provide a copy of our fiindings to all who contribute and
>request one at the time.
>
>i look forward to receiving yours.
>
>thank you in advance for your consideration and assistance.
>
>sincerely,
>
>jack w. bonney
>vancouver canada
>

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