Re: Sending customers your doc files

Subject: Re: Sending customers your doc files
From: Donald White <DonW -at- DATAFOCUS -dot- COM>
Date: Fri, 1 Aug 1997 15:54:45 -0400

Acrobat Reader is freeware from Adobe. You can get a license and
distribute it free on the CD with your PDF files. Whenever a customer
double-clicks on the filename to open the document, Reader will open the
file.

Donald H. White
Senior Technical Writer donw -at- datafocus -dot- com
DataFocus, Inc. http://www.datafocus.com
Telephone: (703) 803-4359
Fax: (703) 803-3344


> -----Original Message-----
> From: Moore,Susan [SMTP:SusanM -at- AMS -dot- IIX -dot- COM]
> Sent: Friday, August 01, 1997 3:03 PM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Sending customers your doc files
>
> --Boundary_(ID_3oXZKNXE7FfsIcfLBA+haA)
> Content-type: TEXT/PLAIN
>
>
> Kathy King says her companys sends documentation to customers in .PDF
> format using Adobe Acrobat. We are considering putting documentation
> on
> upgrade CD's (our product is software for independent insurance
> agents,
> so our customers number in the thousands rather than the tens of
> thousands). We are considering using Adobe Acrobat.
>
> Are most of Brooktrout's customers fairly technically sophisticated?
> Many of our customers are not, and I have some concern about their
> ability (and willingness) to implement Acrobat. Any words of wisdom
> would be appreciated.
>
> Susan Moore
> AMS Services, Inc.
> Bothell WA
>
>
>
> --Boundary_(ID_3oXZKNXE7FfsIcfLBA+haA)
> Content-type: APPLICATION/OCTET-STREAM; name=WINMAIL.DAT
> Content-transfer-encoding: BASE64
>
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>
> --Boundary_(ID_3oXZKNXE7FfsIcfLBA+haA)--
>
> ~~
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