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Subject:Re: your mail From:The Tech Writer <techwrtr -at- CRL -dot- COM> Date:Tue, 6 Jan 1998 09:35:13 -0800
> 1. Does ANYBODY use the terminology "the user" as in "the user must first
> push in on button" rather than"you" in on-line documentation?
Yes. Kinda. We produce a CASE (computer aided software engineering)
software product, and we need to make a distinction between those using
our product ("you") and the people using the software that our product
produces (the "end user"). So, we say things like "make sure to include a
cancel button on all dialogs so that the end user can back out of an
operation." (Simplistic reference, but you get the gist.)