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Subject:Re: Professional Development Question From:Elna Tymes <etymes -at- LTS -dot- COM> Date:Fri, 20 Feb 1998 10:12:02 -0800
Annette -
Are you ever lucky! The type of job you've been asked to prepare
yourself for is one that a lot of us try to do on the fly with clients
and internal customers, and we rarely get listened to.
I don't know of any single course that addresses this directly, but what
you're after generally falls in the categories of Computer-Human
Interaction, user support studies, and occasionally in university-level
technical communications programs.
I would strongly suggest that you contact Stephanie Rosenbaum, at TechEd
in Ann Arbor, Michigan for a chat about where to look for courses and
seminars. She's been working in this area for over a decade and is one
of the acknowledged leaders in the subject.
