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Subject:Re: Perfectly running company From:Stan Dicks <w4ag -at- MINDSPRING -dot- COM> Date:Fri, 27 Mar 1998 21:03:05 -0500
JoAnn Hackos defines five levels of the interface between documentation and
development in her book, Managing Your Documentation Projects (Wiley, 1994).
The levels range in sophistication from clueless to optimizing. She describes a
similar hierarchy in her recent article in Technical Communication (November
1997, Vol. 44, No. 4).
Good luck,
Stan Dicks
Rhetoric and Technical Communication
North Carolina State University
David Slonosky wrote:
> I'm looking for a high-level description of the perfectly running
> company, in terms of the interface between the documentation department
> and the development department. Any reference (online or paper text)
> would be welcome. This has probably been asked several thousand times
> before, so feel free to respond off-list. Thanks!
>
> David Slonosky
> Documentation Specialist
> InterTrans Logistics
>
> David -dot- Slonosky -at- itls -dot- com
>
