Re: WebHelp

["David M. Brown" <dmbrown -at- BROWN-INC -dot- COM>]

Victoria Nuttle wrote:
>
> Seems like the best thing to do for cross-platform support using
> WebHelp is to give the option of a single, non-java and plain old web
> page for people to fall back on.  Realisticly, it should be a part of
> any Web-based help system as nothing will ever work perfectly all the
> time and at least it gives you a fall back.  If possible, a nice
> start page that gives people an option of a java or non java site is
> always a good idea.  A link back to a HTML page of a TOC ...

and index!  :)

> ... will solve the problems...  If you're doing any kind of cross-
> platform support it really is the only option to ensure a site that
> will be accessable for everyone.  You never know WHAT configuration someone will have...

This affects HTML pages that use plug-ins and add-ons, which many people
simply aren't willing to download.

If you can't be certain of your readers' platform and software, be sure
to offer them alternatives.

--David

=============================
 David M. Brown - Brown Inc.
    dmbrown -at- brown-inc -dot- com
=============================

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