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Subject:Re: On-line documentation vs Hard copy From:"Parks, Beverly" <ParksB -at- EMH1 -dot- HQISEC -dot- ARMY -dot- MIL> Date:Thu, 29 Apr 1999 09:10:35 -0700
I made the decision last year to ditch hard copy and go solely online for
the reference guide to our inhouse software. The reference guide is on the
web. Pressing a Help button in the software launches a mini-web browser and
loads the appropriate page, depending on which screen the user was on when
he pressed the Help button.
But I will say that my decision was purely self-serving, as I suspect many
of those decisions are. Being inhouse software, we can put out updates and
new releases (of the software) as needed, so a hard copy manual quickly
becomes outdated. Online just made more sense in this case for a doc
preparer's point of view.
As a consumer of commercial software, I much prefer having hard copy
documentation.
