Re: Netscape 5 problem with PDF files

[Marcelo Della Rocca <mrocca -at- OLF -dot- COM>]

Are you sure that is Netscape 5.x or 4.x. To my knowledge Netscape 5.0 has not
been released.

Anne Chenette wrote:

> My problem: PDF files don't display in a Netscape 5.x browser.
>
> I am a newly trained Adobe Acrobat user (thanks to a great class at the
> Science Museum of Minnesota!).  I've been practicing my new skills by
> putting PDF files on our intranet.
>
> But I've run into a problem: Netscape/Windows users can't view PDF
> files that are larger than 40 or 50 Kbytes.  This happens only with
> Netscape Navigator/Communicator 5.x.  The same PDF files display nicely
> with Internet Explorer and with older versions of Netscape (4.06 and
> before).
>
> This seems to be an old bug; it's mentioned in the Acrobat Talk
> archives (http://listsearch.blueworld.com/acrobattalksearch.lasso)
> as far back as 8/97.  But I can't seem to find a solution!
>
> I've seen two not-quite-adequate work-arounds:
>
>   - Use Internet Explorer
> or
>   - Save the file (right-click, then "save link as") and view it
>     outside the browser with Acrobat Reader.
>
> But this is kludgy.  My colleagues are more likely to just skip the
> PDF document, which is usually something I NEED them to see.
>
> Does anyone know of a fix for this problem, or have an idea where I
> could look for more information?
>
> I've tried Adobe's web site with no luck.  (They have a troubleshooting
> tip called "PDF Pages Are Blank Inside Web Browser Window," doc #311184,
> that explains how to configure the browser to work with Acrobat reader,
> which we have already done.)  I'm looking for a summary of a real solution
> or some better work-arounds.
>
>                         Many thanks,
>                           Anne
>
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