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User Documentation Preferences [WAS: Frame & WWP vs Word & RoboHelp]
Subject:User Documentation Preferences [WAS: Frame & WWP vs Word & RoboHelp] From:mmorgan -at- INTREPID -dot- CDG-HARGRAY -dot- COM Date:Tue, 24 Aug 1999 11:30:01 -0500
Linda said:
>The senior manager present stated the new
>products would be so easy to use there would be
>no need for any user information.
I guess this would follow the trend in marketing
to tout, "Our software is completely intuitive."
Yeah, and so is UNIX ; ) With so many user
cultures, I don't think it's safe to say that anything
is intuitive. If it were, we wouldn't need instructions
printed on the packaging for a bar of soap, would we?
Speaking of trends, I've also noticed that the
software salespeople have jumped on the
single-sourcing bandwagon. You ought to hear
some of the fluff they are spouting. It's rich <g>
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Melissa Morgan
mmorgan -at- intrepid -dot- cdg-hargray -dot- com
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