TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Re: User Documentation Preferences [WAS: Frame & WWP vs Word & RoboHelp]
Subject:Re: User Documentation Preferences [WAS: Frame & WWP vs Word & RoboHelp] From:Sandy Harris <sharris -at- DKL -dot- COM> Date:Wed, 25 Aug 1999 11:50:26 -0400
"Murrell, Thomas" wrote:
>
> Whether it is true or not, which is usually immaterial in such
discussions,
> I think the commonly held management belief is that non-electronic
> documentation is more expensive to produce and maintain than electronic
> documentation.
>
> Management also has as its constant example of what kind of documentation
> one needs, the Microsoft example wherein they only provide online help
with
> their software packages.
All documents should be
both: available and searchable online
and: either delivered in print form or printable by the user
Unix had the right by the mid-70's. How long will it take the rest of
the world to catch up?
