TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:RE: What can you see in your reader? From:"David Chinell" <dchinell -at- email -dot- msn -dot- com> To:"'Jean Richardson'" <jean -at- bjrcom -dot- com>, "'TECHWR-L'" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 28 Oct 1999 09:53:35 -0400
To answer your survey . . .
Yes - My signature file at the end of this
Yes - The email address I sent this message to.
Yes - My email address in the From field.
Yes - Email addresses in the CC field.
Please post your conclusions.
This is an issue that's been on my mind a bit --
what to take for granted about email.
My approach is to treat the "header" information
as if it were the envelope of a paper letter.
Anything I need or want the reader to know, I
include in the body of the email.
Of course, the header doesn't get thrown away, but
lots of things seem to shift around when I reply
or forward email.
Also, I am reminded a GUI design precept I
absorbed long ago: If it's not visible, it doesn't
exist. In other words, don't assume the
reader/user will remember information or controls
from a previous display.