article on answering webmaster emails

Subject: article on answering webmaster emails
From: "W words" <wongword -at- ozemail -dot- com -dot- au>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 12 Apr 2000 07:16:02 +1000


Communicators all

Recently I read an online article about how someone handles rather large
numbers of emails to their webmaster. I seem to recall there were hundreds
of emails every day.
Does anyone know the URL for that article?
Regards
Irene Wong






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