re: The Write/Right Stuff ? Perhaps...

Subject: re: The Write/Right Stuff ? Perhaps...
From: "Christensen, Kent" <lkchris -at- sandia -dot- gov>
To: "'TECHWR-L'" <TECHWR-L -at- LISTS -dot- RAYCOMM -dot- COM>
Date: Wed, 26 Apr 2000 14:51:44 -0600

Yes, the article at http://www.fastcompany.com/online/06/writestuff.html is
fascinating. And, cost and time-to-market are often important and in some
views critical, as Michael Andrew Uhl suggests.

I'd offer that an important challenge presented by this article to this
group is to imagine some other software, not something that controls
machines, but something that is used by humans--that is, a situation where a
"user manual" is required. Certainly there are such instances where safety
and reliability are just as important. How about aircraft maintenance? So
then, any ideas on incorporating the tech writer and the manual writing
process into systems with similar safety/reliability requirements as the
space shuttle systems? Could a similar work culture exist in the different
circumstance? Would it work?

Also an LM employee (of sorts) ...





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