RE: Got Process?

Subject: RE: Got Process?
From: "Smith, Martin" <martin -dot- smith -at- encorp -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 31 Jan 2002 11:10:27 -0700

This has been an interesting thread. I would add to Bruce's list of
obsessions an unwillingness or inability to learn the technologies that one
is hired to document. Failing that, a process that attempts to transfer
knowledge from the SMEs to the writing staff is all that's left to fall back
on. I would rather focus on ways to more fully integrate the technical
writing staff with product development and support.

I also agree with Andrew that STC often exacerbates the problem. Rather than
seminar after seminar about tools and methodologies, I would rather have the
choice of attending an object-oriented programming track, a network security
track, a relational database track, a telecommunications track...

Martin R. Smith

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