RE: getting info

Subject: RE: getting info
From: Lyn Worthen <Lyn -dot- Worthen -at- caselle -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 6 Jun 2003 10:13:22 -0600


There's never enough bandwidth.

That's why I try to take up as little SME time as possible by (a) doing my
homework first and (b) asking very specific questions in -very- small
numbers. I may have to spend a little more time going over to the SME's
desk to ask those questions and get those answers, but I've always gotten
good results.

The most drastic case of "not enough bandwidth" I ever encountered was
resolved quite quickly when I showed up at the SME's desk (for the
bazillionth time) with a clipboard & chair, and announced that I was his new
best friend, and I'd work there, at his desk, until he had a long enough
break to talk with me. Oddly enough, the necessary 3-minute break in his
work occurred within about fifteen minutes!

L


-----Original Message-----
From: John Posada
Sent: Friday, June 06, 2003 9:58 AM

When you request something and the following message goes out to the whole
department from the department manager:

------------------------------------------------
John,
I do not have the bandwith to support this request right now.
We will do our best as time permits.
------------------------------------------------

you have to figure out other ways.


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