RE: Saying "RTFM" out loud (was Everyday [was: Style question: "w ar d ial" ...

Subject: RE: Saying "RTFM" out loud (was Everyday [was: Style question: "w ar d ial" ...
From: "Goldstein, Dan" <DGoldstein -at- DeusTech -dot- com>
To: "TECHWR-L (E-mail)" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 6 Feb 2004 15:03:19 -0500

I once worked on an app that *always* displayed the message "Press F1 for
Help" in the lower right-hand corner. (F1 launched context-sensitive Help,
of course.) In retrospect, a hot-linked "Click here for Help" would have
been even better. Most apps have Help menus, but Help menus usually have
multiple options, some of which are unhelpful.

Dan Goldstein

> -----Original Message-----
> From: Steven Brown
> Sent: Friday, February 06, 2004 2:48 PM
> To: TECHWR-L
> Cc: margulis -at- fiam -dot- net
> Subject: Re: Saying "RTFM" out loud (was Everyday [was: Style
> question:
> "war d ial" ...
>
> I've been theorizing for some time now that many
> people don't use online help because they simply don't
> know it exists or how to access it...
>




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