Re: Liability insurance
It becomes an issue of "picking your spot." If you don't want the work or
the request is too onerous, move to the next gig or get with an agency that
handles that stuff.
To a certain extent for me, it's a matter of principle. This really sucks. It's really unfair and unreasonable for a writer, who has NO way to force management to review her work, to bear all the burden for errors and omissions. A friend of mine put it well:
"...this requirement does seem to place the tech writer (especially) in
a bad position. I think it forces the writer to become a lawyer/accountant
and keep everything. It means the writer needs to make reviewers sign
everything they review and also sign a paper if they did not review material
when requested or if they did not review the material on time. In addition,
all roadblocks to information gathering, however slight, would have to be
reported up the food chain to CYA. All reviews would have to be kept on file
to CYA. Same goes for all emails. And if anything that is not crystal clear
to the writer cannot be 100 percent "unmuddied," every effort to clarify the
information will have to be well documented so that the writer can show at
least "reasonable effort" to make it right, and show that the SMEs did not
provide the necessary information despite numerous efforts to obtain it.
This will slow down the process because many pieces of information will need
to be confirmed by multiple sources for CYA purposes. This will impact the
speed with which any documentation may be produced because a significant
amount of time for bookkeeping will be necessary."
!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!- !-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!-!
"Be a scribe! Your body will be sleek, your hand will be soft. You are one who sits grandly in your house; your servants answer speedily; beer is poured copiously; all who see you rejoice in good cheer. Happy is the heart of him who writes; he is young each day."--Ptahhotep, 4500 BCE
Sarah Stegall munchkyn at munchkyn dot com
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Follow-Ups:
- RE: Liability insurance, Barbara Philbrick
- Re: Liability insurance, Lou Quillio
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