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> Rather than try to work out some scheme where each role
> gets a physically different WebHelp, I'd like them all to
> use the same help, but I'd provide page-top icons or section-
> highlighting icons to let them know if a page applies to
> their role. If it's just informative stuff (Concepts) I'd
> leave out the icons. But for anything operational, there'd
> be one, two or three icons at the top of the page, symbolizing
> who should bother reading.
> Is there a "standard" that I could steal? I'm in the
> security and crypto biz, but I don't mind borrowing from
> another industry. Or has anyone any suggestions for
> simple icons to represent those three roles? One suggestion
> was to just use arbitrary geometric shapes with color coding
> like circle, square, triangle, and some assignment of blue,
> yellow and red... which should be useful for the majority of
> color-blind users, and would still be useful in black'n'white.
This is a good idea. I would use geometric shapes you suggested,
outlined and filled with color. Inside the shape include a bold white
or black letter for the role (A, U, M.)
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