RE: Chattiness in manuals

Subject: RE: Chattiness in manuals
From: "Robotti, Anne \(Carlin\)" <ARobotti -at- CarlinGroup -dot- com>
To: "Claire Conant" <Claire -dot- Conant -at- Digeo -dot- com>, "Dick Margulis" <margulisd -at- comcast -dot- net>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 17 Oct 2006 14:54:13 -0400


> We approach the time issue by testing to see how long (on
> average) it takes, and then saying so. For example "This may
> take up to five minutes."
>
> Simple. To the point.

I just realized that I solve this problem by going back to the developer
and saying, "I need a message here that says it's going to take up to
five minutes, or I need you to make it run faster, whichever."

Anne


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