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RE: How do you publish your documents, guides or completed help
Subject:RE: How do you publish your documents, guides or completed help From:"Paul Hanson" <phanson -at- Quintrex -dot- com> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Tue, 19 Jun 2007 09:11:49 -0500
This is a new idea to me so I have a lot of questions. I'm trying to
wrap my head around what you do and how much time it would take out of
your day.
Who decided your co-workers *really* wanted to know each time you
updated the doc?
Do you distinquish between "little-used" guides and "frequently-used"
guides?
How many emails do you send in a day?
Do you save all the emails you send to validate your existence - that
you are actually updating the doc?
Do you send one email at the end of the day or after each one you finish
updating throughout the day?
Do you also send out a notice if you update a topic in the online Help?
Can you provide some numbers re: how much time this takes you?
Do your co-workers tell you that they appreciate being told the doc was
updated?
Like I said, new idea to me, trying to wrap my head around it.
-----Original Message-----
From: jan -dot- arnopolin -at- thomson -dot- com
<snip>
When documentation is updated, an email is sent to all employee groups
informing them of the guides that were updated and the location on the
server.
</snip>
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