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> Do you use serif or sans-serif fonts for (1) printed
> documentation and (2) online documentation (i.e., PDF files)?
Yes.
> Can you give me links to authoritative articles on the
> readability of serif vs sans-serif?
No.
> A Google search turned
> up thousands of sites with conflicting opinions/research.
> Whom do you feel is the real authority on this issue?
Are you asking us because you want still more conflicting
opinions/research? :-)
Happy Friday!
Richard
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Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
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rgcombs AT gmailDOTcom
303-777-0436
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