Re: Online & Offline Doc Help

[Craig Haiss <craighaiss -at- yahoo -dot- com>]

Hey, Joe. You could try searching the following resources.

Jacob Nielsen's website on usability:
http://www.useit.com/

The Technical Writing EServer library (Tons of research, but good navigation for finding things):
http://tc.eserver.org/

Good luck!

Craig Haiss
craighaiss -at- yahoo -dot- com
Tech writing tips: http://www.helpscribe.com


--- On Mon, 1/26/09, Joe Sokohl <jsokohl -at- mac -dot- com> wrote:

> From: Joe Sokohl <jsokohl -at- mac -dot- com>
> Subject: Online & Offline Doc Help
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Date: Monday, January 26, 2009, 6:15 PM
> Hi all,
> 
> I'm in a bit of a quandary. I've been outside of
> the techwriter world  
> specifically for awhile. Today, our global creative
> director sent me  
> this query:
> 
> "I have been tasked to take a look at our
> documentation both printed  
> and electronic and refresh the look and feel while
> remaining inside  
> the guidelines of our brand. Do you have any data or know
> where I can  
> find data that focuses on readability? Ex. Sans serif vs.
> serif, multi  
> column vs. single column, color choices, etc. I have spent
> some time  
> doing some online research but have had minimal success. If
> you have  
> any data or could recommend a place online for me to search
> I would be  
> grateful."
> 
> Naturally, I gave him the "it depends" and
> "hire a tech writer" stuff.  
> Can y'all help point me to some current sources?
> I've sent him  
> thecontentwrangler.com, uxmatters.com (thanks, Mike
> Hughes), and  
> writersua.com. Also, "Standards of Online
> Communication" and "Letting  
> Go of the Words." Any online stuff specifically would
> be great.
> 
> Thanks,
> 
> joe
> 
> 
> Joe Sokohl
> joe -at- sokohl -dot- com
> www.sokohl.com/
> IM: joe -at- sokohl -dot- com (MSM)
> ----------------------------
> 



      
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