Re: RE: Follow-up to question about getting feedback from users

Subject: Re: RE: Follow-up to question about getting feedback from users
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: "Combs, Richard" <richard -dot- combs -at- polycom -dot- com>
Date: Thu, 24 Sep 2009 17:03:01 -0700

I suspect it doesn't actually work that way.

On Sep 24, 2009 4:08 PM, "Combs, Richard" <richard -dot- combs -at- polycom -dot- com> wrote:

Robert Lauriston wrote: > This isn't about you as the docs manager. It's a
privacy issue for the >...
Not only does it collect data without permission, and with no privacy
policy or other protections for the user -- it apparently does this
_surreptitiously_, without the user's _knowledge_.

I'm just gobsmacked that a seemingly reputable company would promote
such a "feature" and that a seemingly intelligent person can't see the
ethical and legal problems with it.

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
------
rgcombs AT gmailDOTcom
303-777-0436
------
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Follow-Ups:

References:
Follow-up to question about getting feedback from users: From: Donna Marino
RE: Follow-up to question about getting feedback from users: From: Sharon Burton
RE: Follow-up to question about getting feedback from users: From: Dan Goldstein
RE: Follow-up to question about getting feedback from users: From: Sharon Burton
Re: Follow-up to question about getting feedback from users: From: Robert Lauriston
RE: Follow-up to question about getting feedback from users: From: Combs, Richard

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