Re: Best New Thing in User Documentation?

Subject: Re: Best New Thing in User Documentation?
From: Bill Swallow <techcommdood -at- gmail -dot- com>
To: Gene Kim-Eng <techwr -at- genek -dot- com>
Date: Tue, 14 Jun 2011 10:00:04 -0400

> The "social media" our customers use to reach us is the telephone.  A
> marvelous innovation that many young people today seem not to be aware of is
> that you can actually use it to talk to people.

I have a phone that actually plugs into my house!

--
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
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Follow-Ups:

References:
Re: Best New Thing in User Documentation?: From: Chris Despopoulos
Re: Best New Thing in User Documentation?: From: Phil Stokes
Re: Best New Thing in User Documentation?: From: Gene Kim-Eng

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