RE: Best New Thing in User Documentation?

Subject: RE: Best New Thing in User Documentation?
From: "Cardimon, Craig" <ccardimon -at- M-S-G -dot- com>
To: 'Bill Swallow' <techcommdood -at- gmail -dot- com>, 'Gene Kim-Eng' <techwr -at- genek -dot- com>
Date: Tue, 14 Jun 2011 14:00:53 +0000

"I have a phone that actually plugs into my house" -- me too. Guess that makes me old, or maybe old-fashioned.

Craig

-----Original Message-----
From: techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+ccardimon=m-s-g -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Bill Swallow
Sent: Tuesday, June 14, 2011 10:00 AM
To: Gene Kim-Eng
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Best New Thing in User Documentation?

> The "social media" our customers use to reach us is the telephone.  A
> marvelous innovation that many young people today seem not to be aware of is
> that you can actually use it to talk to people.

I have a phone that actually plugs into my house!

--
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
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References:
Re: Best New Thing in User Documentation?: From: Chris Despopoulos
Re: Best New Thing in User Documentation?: From: Phil Stokes
Re: Best New Thing in User Documentation?: From: Gene Kim-Eng
Re: Best New Thing in User Documentation?: From: Bill Swallow

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