Wiki for Customer Facing documentation?

[Matt Moore <MMoore -at- ConnectWise -dot- com>]

As we are evaluating documentation solutions (moving from a failed content management solution), we are also considering the use of a wiki such as mediawiki or mindtouch.  It does appear that wikis are commonly used for this purpose and do present many benefits over a HAT but of course HATs provide benefits as well.

What are your thoughts on using a wiki over a HAT or vice versa?

Thanks!

Matt Moore
Business Consultant
Email: MMoore -at- ConnectWise -dot- com<mailto:MMoore -at- ConnectWise -dot- com>
Office: 813-463-4736


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