Re: Details on the Email List migration: It's a good thing

[INKtopia Admin <admin -at- inktopia -dot- net>]

Hi Everyone (now from Al),

I just spoke with Eric Ray who's helping us manage the IT side of things,
and we've agreed to do the cut-over tomorrow morning at around 7AM Central
time.

Here's what to expect for tomorrow:

* You're going to receive an email from us via MailChimp providing (we
hope) helpful information on the new system. For those of you really
interested in what 90% of the message says you can go to our Support site
http://company.techwhirl.com/about/community-forum/support/ - the bottom
right section called TECHWR-L Users' Help Center.

* We will then move the techwr-l -at- lists -dot- techwr-l -dot- com to point to the new
system and update the SPAM filters in the mail server

* We'll then post a new message to the new board highlighting the fact
we're now live on the Forums so everyone knows the new system is live.
You'll then notice that other than how the From / Subject and the very top
of the body of the message is formatted the new system works basically like
the old system

* At that point, Connie and I will monitor the board to ensure that the
Email meltdown problem doesn't happen again and try to move over some of
the conversations that are in flight to the new system.

* We'll then work on the Daily Digest and have it running by Sunday or
Monday at the latest.

For today, converse away.

take care,
al








On Fri, Oct 4, 2013 at 11:46 AM, INKtopia Admin <admin -at- inktopia -dot- net> wrote:

> While we await the last couple of items, I'll (Connie) take a shot at
> answering these:
>
>
>    1. Yes the current list address will forward to the new forum address.
>
>    2. I think the term "email notifications" is throwing some folks off.
>    If you set your preferences for email notification to enabled (check the
>    box), you have configured your account to receive all of the full email
>    messages--comments, replies, the link to the online location of the topic,
>    etc--just like on the old system. You're not getting extra notifications of
>    discussions, you're getting the actual discussions via email.
>
>    If you set your preferences to include popups, when you're logged into
>    community.techwhirl.com, you will get popup notifications of new
>    comments. You can do both, or one or the other.  Right now email from the
>    forum is turned off at the server, but it will be turned back on later
>    today at which point you email preferences go into effect. But the old
>    system is still on, which is why you can send and receive these emails.
>
>    Yes, if you check the boxes for email notifications, you can post
>    comments and reply to email without using a browser. You only need the
>    browser to log in and set those preferences.
>
>    3. When we do the final cutover, ALL discussions will live in the
>    Forum (rather than on our old outdated archive server). Anything you post
>    via email, via the online community, or via comments to articles on
>    TechWhirl.com, will be there. The same rules and expectations apply no
>    matter which channel you use to initiate or continue discussions.  The
>    biggest difference is that the online forum categorizes these discussions
>    into three general buckets: Technical Communications, Content Management,
>    and Customer Experience Management. You can set your preferences to receive
>    email messages and/or popup notifications for any or all of the categories.
>     Right now almost all discussion takes place in Technical Communications,
>    but that will change over time.
>
> I hope this clarifies things a bit more. More to come later this afternoon.
>
> Connie
>
> On Fri, Oct 4, 2013 at 12:07 PM, Dan Goldstein <DGoldstein -at- cytomedix -dot- com>wrote:
>
>> 3. How do we know if a topic that we initiate is more appropriate for the
>> e-mail list or the forum?
>>
>> And as always, a thousand thanks to the moderators for their hard work!
>>
>>
>> -----Original Message-----
>> From: Brian.Henderson
>> Sent: Friday, October 04, 2013 11:58 AM
>> To:
>> Cc: techwr-l -at- lists -dot- techwr-l -dot- com
>> Subject: RE: Details on the Email List migration: It's a good thing
>>
>> Feel free to not answer this right now if these are going to be covered
>> later in a comprehensive message, but while we're on the subject...
>>
>> It seems to me there are two areas that some of us are most concerned
>> about:
>>
>> 1. The email discussion list we're all used to, at the
>> techwr-l -at- lists -dot- techwr-l -dot- com eddress; Will we still be able to
>> participate in discussions using this exact same method?
>>
>> 2. Discussions taking place on the forum site; Is the only way to read
>> and participate in those discussions by receiving notifications that some
>> sort of activity has taken place, and you would then follow a link to see
>> what that activity is?
>> Or, will the actual posts to the forum discussions be sent out via email
>> to be read and answered without using a browser?
>>
>>
>>
>>
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>
>
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