Re: Customers that make their own docs

[Kathleen MacDowell <kathleen -dot- eamd -at- gmail -dot- com>]

My 2 cents? It would be more expedient to work with the customer to find out why theyâre doing their own docs, with the goal of coordinating with them so that your team was in charge of all the writing.

Otherwise your co. and theirs is faced with both new software and training as well as someone fixing all the associated boo-boos, all ongoing.

Iâll be interested in what is decided as well as others suggestions.

Kathleen


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