STC Online Documentation Competition Committee

[Binion Amerson <aba -at- OC -dot- COM>]

Note to all:

George Klima wrote:
>A small committee, based at the STC Toronto Chapter,
>is developing criteria for the judging of text
>which is intended for online delivery.

>We have received input from STC (Boston Chapter) and STC
>(Silicon Valley Chapter).

>Does anybody have research findings on what criteria
>correlate well with usability and with customer
>satisfaction?

>Thanks.

>2A/21/844       Toronto Info Development         IBM Canada Lab
>klima -at- torolab4 -dot- vnet -dot- ibm -dot- com      Phone: 905/448-3623 (tie 778-)
>"Anyone who is thinking at all must have this apprehension:
> 'Uh-oh! What's next?'"  - William Gibson

and Marian Harry-Young followed with:
>You probably will want to contact Ray Spitzer, President of the EB Chapter
>STC  -  The first year that No CA accepted online/help/hypertext, he was the
>lead judge, and did some impressive work developing guidelines for judging
>online text.
>Ray is at:  ray -at- aurum -dot- com

Donna Sakson, Sakson & Taylor, Inc., 4464 Fremont Ave., N., Suite 200,
Seattle, WA 98103-7290, is Manager of STC's Online Documentation
Competition Committee; she may be reached at 206/632-6931 (B).  This new
committee has the following mission:

 1.  Determine the feasibility of holding an international online competition
     and determine the time frame.
 2.  Establish categories and judging criteria.
 3.  Write guidelines for an online competition.
 4.  Provide materials to local chapters to encourage them to hold online
     competitions.
 5.  Investigate setting up a display of local winners at the STC Annual
     Conference.

In addition to Manager Donna Sakson, members of the committee are:
  Bill Horton, Online Expert (Judging Criteria Subcommittee)
  Marguerite Krupp, Boston Chapter Online Competition
  Julie Lawyer, Northern California Online Competition
  John Schuester, Puget Sound Chapter Online Competition
  Lew Tarnopol, Willamett Valley Chapter Online Competition
  David Wasserman, Lone Star Chapter Online Competition; he may be reached at
      214/458-3903 (B).

I suggest that all interested in this new STC Online Documentation
Competition should contact and coordinate their efforts through Donna
Sakson and her committee.

Regards,

Binion Amerson
Director-Sponsor, STC Region 5


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Binion Amerson, Senior Technical Writer, OpenConnect Systems, 2711 LBJ, Ste
800, Dallas, TX 75234, Ph 214/888-0447; Fax 214/484-6100; Email aba -at- oc -dot- com
Director-Sponsor, Society for Technical Communication (STC) Region 5.
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