change bars in customer documents

Subject: change bars in customer documents
From: "tina (c.l.) klein" <cklein -at- BNR -dot- CA>
Date: Wed, 11 Oct 1995 12:54:00 -0400

Help.

I need more information on why change bars in customer
documents are confusing to the customer.

I would really appriciate any references to pertinent
articles or books.

Thanks,
Tina


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