Online Help Authoring System - DocuPro, Eastgate Technology

["by way of mazur -at- maya -dot- com Beth Mazur" <Bill -dot- Warner -at- RELIASTAR -dot- COM>]

NOTE THIS IS FORWARDED! PLEASE RESPOND TO THE LIST OR BILL!

Subject: Online Help Authoring System - DocuPro, Eastgate Technology
Author:  Bill Warner at NWNL-111
Date:    11/20/96 8:19 AM


     Dear Technical Communicator:

     Subject:  Have you have heard of Docu Pro or Eastgate Technology, Inc.
     of Des Moines?

     ReliaStar Financial, Inc. is considering online help authoring systems
     for communicating information to insurance brokers and agents.

     At this time, all those involved with online help development in our
     companies are happily using one of the versions of RoboHELP or WinHelp
     Office Suite.  We know that there are many other fine online authoring
     systems such as Doc-to-Help, ForeHelp, etc.

     However, one of our divisions is exploring purchasing a (customized?)
     online help system offered by Eastbridge Technology, Inc. of Des
     Moines, Iowa.  This product is:  DocuPro or Docu Pro.  At first
     glance, their online help system sounds great.  This ReliaStar
     division is looking for a customized on-line help system for insurance
     and financial products.

     Have any of you heard of Eastgate Technology or Docu Pro?

     I did a Computer Select search of 70,255 articles published in the
     past two years in over 2,000 computer/IS publications.  No where is
     Eastgate Technology or Docu Pro mentioned.

     Do you know of any other company that customizes online help system
     for insurance and financial products.


     Any help will be greatly appreciated.

     Thanks.

     Bill Warner, Ph.D.
     Senior Technical Writer
     ReliaStar Financial
     Minneapolis, Minnesota
     bwarner -at- reliastar -dot- com