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Subject:Odd Survey explained From:rkennet -at- IBM -dot- NET Date:Mon, 28 Jul 1997 16:28:45 -0500
With reference to the avalanche of messages in response to the strange survey posting. I have
done a little web surfing and have extracted the following two snippets from SSI's web page.
(http://www.radiotower.com/ssi-can/)
These may shed some light on SSI's agenda.
SSI: More than just a "bunch of technical writers"; we can show you how to get a tremendous return on one of your
most frequently overlooked assets: Your "knowledge-based" information.
History
The company and its offerings have been constantly developed and refined over more than 17 years by trained business
and technical analysts; we are the first company to have ultimately re-engineered the overall workflow process by which
documentation and manuals are authored, developed, and managed.
Our work has involved the detailed and extensive research of the historical, psychological, fiscal, marketing, technical,
and trade aspects of the subject, and supports our claim to being unique to this business.
The main SSI business offering, called "Knowledge Transfer", is a totally new concept which makes it possible for the
first time to automatically process "manuals" under complete computer control, just like accounting data.
This new process integrates and streamlines the workflow elements and it provides all the features that documentation
and manuals need to be attractive, impressive, easy to use and control, and inexpensive to maintain.
Rod Kennett
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