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Subject:Re: End User Task Analysis From:Richard Mateosian <srm -at- CYBERPASS -dot- NET> Date:Sun, 15 Mar 1998 17:55:14 -0800
>Does anyone know of a good "how to" book to help a software technical
>writer in performing end user task analysis.
>The only thing that Hackos book says is that end user task analysis is
>"difficult"
If you are referring to User and Task Analysis for Interface Design
by Hackos & Redish (Wiley, 1998), then I'm mystified about what
you're looking for. ...RM
Richard Mateosian <srm -at- cyberpass -dot- net>
Review Editor, IEEE Micro Berkeley, CA
